Frequently Asked Questions

Strawstop is an innovative and eco-friendly solution designed to reduce plastic waste by offering reusable and sustainable straw alternatives. Our mission is to provide high-quality products that help protect the environment.

We offer a variety of reusable straws, straw covers and tumblers made from materials like stainless steel, silicone, and Glass. Additionally, we provide cleaning brushes, carrying cases, and other accessories to enhance your experience.

Cleaning your reusable straws and tumblers is easy! Use the cleaning brush included with your purchase and warm soapy water to thoroughly clean the inside of the straw. For stainless steel straws and tumblers, they are also dishwasher safe. Silicone straws can be boiled for deep cleaning.

Yes, our straws and tumblers are made from food-grade materials and are BPA-free. They are designed with your safety and health in mind, ensuring a safe and enjoyable drinking experience.

Due to high demand, our processing time is 1-3 business days, and shipping can take up to 11 days within the United States. We currently do not offer international shipping. You will receive a tracking number once your order has been shipped.

We offer a 30-day return policy for unused and undamaged products in their original packaging. If you are not satisfied with your purchase, please contact our customer service team to initiate a return or exchange.

We currently do not offer international shipping. We are working on expanding our shipping options in the near future.

If you have any questions or need assistance, please contact our customer support team at teatimeloggingon@gmail.com. We aim to respond to all inquiries within 24 hours.

Yes, we offer bulk orders for events, corporate gifting, and special occasions. Please contact us at teatimeloggingon@gmail.com for more information and to discuss your requirements.

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